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Official Company Information
Youtears
Company details and official customer contact information.
Brand
Youtears
CEO
Jing Hongtao
Company
Guangzhou Xunyi Technology Co., Ltd.
Business Address
Unit 8363, 3A Floor, Building 4, No. 50 Juyuan Street, Shijing Subdistrict, Baiyun District, Guangzhou City
Phone
+86 18444020637
Customer Care Email
service@youtears.com
Official Website
youtears.com
Youtears is operated by Guangzhou Xunyi Technology Co., Ltd.
Contact Us
Youtears Customer Care
If you have questions about our products, orders, shipping, returns, or after-sales service, please feel free to contact us.
How We Can Help
Customer Support
Products
Camping lights and outdoor tableware.
Product Details
Product size, materials, and usage.
Orders
Order status and purchase-related questions.
Shipping & Delivery
Delivery status, tracking, and transportation questions.
Damaged or Incorrect Items
Support for products that arrive damaged, incomplete, or incorrect.
Returns & Refunds
Return eligibility, return instructions, and refund questions.
After-Sales Support
General assistance after your purchase.
Order Support
Help Us Review Your Request Faster
For questions about an existing order, please provide:
- Order number
- Product name
- Brief description of the issue
- Relevant photos or videos, if applicable
Providing these details can help us review your request more efficiently.
Returns & Damaged Items
Contact Us Before Returning a Product
Please contact Customer Care before returning any product so we can provide the appropriate return instructions and designated return address.
Do not send returns directly to the business address unless specifically instructed by our Customer Care team.
If you receive a damaged, incomplete, or incorrect item, please contact us with your order number and clear photos.
Contact Youtears
Official Contact Channels
Youtears
Clear Support From Purchase to After-Sales
From product selection to after-sales support, we aim to provide clear and practical assistance throughout your shopping experience.
